---
- 
  id: 1
  type: U
  title: Informasi Kontak
  deletable: false
  fields:
    - 
      type: text
      name: email
      label: Alamat Email
      required: true
      sort: 1
      edit_mask: 15
      configuration:
        size: 40
        length: 64
        validator: email
    - 
      type: text
      name: name
      label: Nama Lengkap
      required: true
      sort: 2
      edit_mask: 15
      configuration:
        size: 40
        length: 64
    - 
      type: phone
      name: phone
      label: Nomor Telepon
      required: false
      sort: 3
    - 
      type: memo
      name: notes
      label: Catatan Internal
      required: false
      private: true
      sort: 4
      configuration:
        rows: 4
        cols: 40
- 
  id: 2
  type: T
  title: Detail Tiket
  instructions: Mohon Jelaskan Permasalahan Anda
  notes: |
    Form ini akan dilampirkan ke setiap tiket, tidak peduli dari mana asalnya.
    Anda dapat menambahkan field apapun ke form ini dan mereka akan 
    tersedia ke semua tiket, dan akan dapat dicari dengan pencarian lanjutan 
    dan juga dapat disaring.
  deletable: false
  fields:
    - 
      id: 20
      type: text
      name: subject
      label: Ringkasan Permasalahan
      required: true
      edit_mask: 15
      sort: 1
      configuration:
        size: 40
        length: 50
    - 
      id: 21
      type: thread
      name: message
      label: Rincian permasalahan
      hint: Rincian alasan untuk membuka tiket.
      required: true
      edit_mask: 15
      sort: 2
    - 
      id: 22
      type: priority
      name: priority
      label: Level Prioritas
      required: false
      private: true
      edit_mask: 3
      sort: 3
- 
  type: C
  title: Informasi Perusahaan
  instructions: Rincian tersedia dalam email template
  deletable: false
  fields:
    - 
      type: text
      name: name
      label: Nama Perusahaan
      required: true
      sort: 1
      edit_mask: 3
      configuration:
        size: 40
        length: 64
    - 
      type: text
      name: website
      label: Website
      sort: 2
      configuration:
        size: 40
        length: 64
    - 
      type: phone
      name: phone
      label: Nomor Telepon
      required: false
      sort: 3
      configuration:
        ext: false
    - 
      type: memo
      name: address
      label: Alamat
      required: false
      sort: 4
      configuration:
        rows: 2
        cols: 40
        html: false
        length: 100
- 
  type: O
  title: Informasi organisasi
  instructions: Rincian tentang pengguna organisasi
  deletable: false
  fields:
    - 
      type: text
      name: name
      label: Nama
      required: true
      sort: 1
      edit_mask: 15
      configuration:
        size: 40
        length: 64
    - 
      type: memo
      name: address
      label: Alamat
      required: false
      sort: 2
      configuration:
        rows: 2
        cols: 40
        length: 100
        html: false
    - 
      type: phone
      name: phone
      label: Telepon
      required: false
      sort: 3
    - 
      type: text
      name: website
      label: Website
      required: false
      sort: 4
      configuration:
        size: 40
        length: 0
    - 
      type: memo
      name: notes
      label: Catatan Internal
      required: false
      sort: 5
      configuration:
        rows: 4
        cols: 40
